Frequently Asked Questions
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Premium Prints Trade Program Frequently Asked Questions
Who is eligible for a trade account?
Trade accounts are available to verified Australian businesses. Submit your business details via our Trade Application form to get verified.
How do the tiered trade discounts work?
LX offers volume-based discounts to support projects of any size:
- 20% OFF: Single pieces and small selections (1-2 different prints) using your unique trade discount code at checkout.
- 25% OFF: Medium-sized projects (3-5 different prints) via custom invoice.
- 30% OFF: Large-scale projects (6+ different prints) via custom invoice.
How do I place a trade order?
For 1-2 different prints, select your artwork, proceed to checkout, and enter your trade discount code. For orders of 3 or more different prints, list your artwork choices, frame finishes, and sizes in the Order Enquiry box on our Trade page to receive an itemised quote within 24 business hours.
What framing options are available?
All premium prints are available custom-framed in high-quality black, white, or natural timber frames. Prints arrive fully framed, sealed, and fitted with hanging hardware - ready to go straight onto the wall.
Can I have a print framed without the Opti-shield for a non-reflective surface?
Absolutely! This is how:
If ordering 1-2 print designs, once you have selected your print size, in the "Additional Comments" section, state your preference for no Opti-shield/no reflection.
If ordering 3+ print designs, simply follow the "How to request a bulk order quote" instructions.
What are the delivery lead times and shipping costs?
All trade orders of framed prints include free, fully insured shipping direct to your studio, warehouse, or client site across Australia. Production and delivery typically take 4-12 business days from payment confirmation, depending on your location. There may also be delays during peak trade periods.
Limited-Edition Lenticular Access Frequently Asked Questions
What is the Limited-Edition Lenticular Trade Program?
My Trade Program grants verified interior designers, stylists, architects, and venue managers priority purchasing access and exclusive trade rates on my high-value lenticular artworks. These rare, large-format pieces serve as dramatic, high-impact statement anchors for luxury residential projects, commercial venues, and curated spaces.
What is the trade discount on lenticular prints?
Verified trade partners receive an exclusive 10% discount off the retail price across my entire limited-edition lenticular collection.
How do I purchase a lenticular piece for a project or client?
To order a lenticular piece with your trade discount:
1. Apply for Trade Access to get verified.
2. Complete the Limited-Edition Lenticular Print Order Form on my Trade page with your project details and desired artwork.
3. I will issue a custom order invoice reflecting your 10% trade pricing. Once paid, your artwork is crafted and dispatched directly to your site.
How are shipping and delivery handled?
All lenticular artworks are carefully packaged and shipped with fully insured freight directly to your studio, office, or project site, delivered ready to hang.
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