Privacy Policy

This Privacy Policy describes how I (the owner/artist of Posters By LX) collect, use, and share your personal information when you visit or make a purchase from my Site. I am committed to protecting your privacy in compliance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).

Personal Information I Collect
I collect personal information from you in the following ways:
- Order Information: When you make a purchase, I collect your Name, Billing Address, Shipping Address, Email Address, and Phone Number. This data is essential for processing your transaction and fulfilling your order.
- Communication: I collect personal information when you initiate contact with me via email or other forms.
- Marketing Subscriptions: I collect your Email Address when you explicitly subscribe to my updates via MailerLite.
- Cookies and Tracking Technology: I use cookies, log files, and similar tracking technologies to enhance your experience and analyse website performance via Google Analytics.

How I Use Your Personal Information
I use the Personal Information I collect solely for business purposes related to running my art studio:
- Fulfilling Orders (Core Purpose): To process your orders, arrange for shipping, and provide you with invoices and confirmations.
- Improving My Services: I use data collected via Google Analytics to monitor and analyse website traffic and user interaction to improve the functionality of my Site.
- Communication: To personally respond to your inquiries or send non-promotional communications about your order status.
- Marketing: I use your email address to send you promotional content, product updates, or news only if you have provided explicit consent by subscribing to my MailerLite newsletter. You may opt out at any time.

Sharing Your Personal Information (Third Parties)
I share your personal information with third parties only when necessary to perform services and fulfil my commitment to you. I require all third parties to respect the security of your personal information.
Payment Processor: I share transaction data with Stripe to securely process payments.
Shipping & Fulfilment: I share your Name, Address, and Phone Number with my logistics partners, Pack & Send (for domestic shipping), and Posterfactory (for Print-on-Demand products), solely for the purpose of fulfilling and delivering your order.
E-commerce & Hosting: My website is built and hosted using Adobe Portfolio, which collects data necessary to operate the site.
Analytics & Marketing: I share anonymised data with Google Analytics for website performance, and your email address is managed by MailerLite for newsletter distribution (if subscribed).
I do not sell, rent, or trade your personal information to any third parties for their own marketing purposes.

Your Rights (Access, Correction, and Opt-Out)
As an Australian resident, you have rights under the APPs. You have the right to:
- Request a copy of the personal data I hold about you.
- Ask me to correct any inaccurate or incomplete data I hold about you.
- Unsubscribe from my marketing communications at any time.
To exercise any of these rights, please contact me.

Contact Information
For more information about my privacy practices, if you have questions, or if you would like to make a complaint, please contact me.
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